including any mobile applications we provide, our online platform software, and any web pages we control on any third party websites (collectively, the “Service”). The Service is owned and operated by Captiv8 Inc. (“Captiv8,” “we,”
apply to information collected from our employees, contractors or vendors, or via any hard copy communications.
Information we may receive from third parties:
We may receive information about you from third parties. For example, if you connect your User account to a third-party connection or log-in, for example, by linking your Facebook or Instagram account to the Captiv8 Service, that third
party may pass certain information about your use of its service to Captiv8. This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary
to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. You should always review, and if necessary, adjust your privacy
settings on third-party websites and services before linking or connecting them to the Captiv8 Service. You may also unlink your third party account from the Service by adjusting your settings on the third party service. If you unlink
your third party account, we will remove the information collected about you in connection with that service. Prior to unlinking your account, be aware that this may render your dashboard and various Captiv8 services not usable.
the Service may be transferred, used and stored in the United States and in foreign jurisdictions in which we, our users, or our agents for the Service are located now or at any time in the future. If you access the Service, you consent
to the capture, storage, transfer, use and processing of your Personal Information (as defined below) in and between all of those jurisdictions. The data protection and other laws in some countries and jurisdictions (such as the Federal
laws and some State laws in the United States) are not as comprehensive or stringent as the privacy laws in other countries and jurisdictions (such as the laws of the European Union). You agree that all transactions relating to our
Service shall be deemed to have occurred in the United States, where we currently have all of our personnel and operations.
3. Collection of Information
We collect Personal Information in connection with our Service. When we use the term “Personal Information” we mean information that can be used to identify an individual and may include your name, electronic mail address, location and
Captiv8 also collects “Non-Personal Information” about you. “Non-Personal Information” means information that is not Personal Information, including without limitation aggregated and anonymized information.
When a user enters Personal Information to the Service for use on the Service or for use on a third party website (each, a “Social Site”), Captiv8 saves the Personal Information. For each user interacting with the Service, Captiv8 may
also save and associate with the user’s Personal Information the user’s user names on the Service and each Social Site, Internet Protocol (IP) address, session identifier and a unique internal identifier.
4. Use of Personal Information
Captiv8 uses Personal Information to assist us in setting up accounts; improving online operations; processing transactions you initiate; providing customer service; providing newsletters and/or other communications or services which you
have signed up for or otherwise agreed to receive; displaying content that is customized to your interests or preferences; sending account- or transaction-related communications such as welcome letters and transaction confirmations;
performing research and analysis aimed at improving our products, service and technologies; and managing our systems. We may also use this information for internal purposes to help us diagnose problems, monitor traffic patterns and
otherwise continually improve our Service. Captiv8 also uses receives information from 3rd parties which we’ve outlined below.
5. Disclosure of Personal Information
We may disclose Personal Information and Non-Personal Information about you to companies, agents, contractors, service providers or others engaged to perform functions on our behalf (such as providing data storage, hosting our website,
conducting audits and performing web analytics), market Captiv8 products and services to you (for example, to send you messages concerning new Captiv8 features or products or Captiv8 special offers), and to perform the Service (for
example by sharing information with Social Sites).
We may also disclose your Personal Information to third parties, in our sole discretion, to (a) enforce or apply the terms and conditions of the Service, including investigations of potential violations thereof, (b) comply with legal or
regulatory requirements or a governmental request, (c) protect the rights, property or safety of Captiv8, other users or other third parties, (d) to any authority, such as a police department or regulatory authority, or (e) detect,
prevent or otherwise address fraud, security or technical problems that may arise. We may also disclose Non-Personal Information to our clients, developers, business partners, merchants, advertisers, investors, potential buyers and
other third parties for any reason in our sole discretion.
Captiv8 reserves the right to transfer information (including your Personal Information and Non-Personal Information) to a third party in the event of a reorganization, spin-out, sale, merger, or transfer of some or all of the assets of
our company, or in the unlikely event of a bankruptcy, liquidation or receivership of our business.
6. Accessing and Updating Personal Information
When you use our Service, we make good faith efforts to provide you with access to your Personal Information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to
be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process
requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backups),
or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
Please e-mail us at privacy@Captiv8.io or contact us at the address stated below with any questions if you need assistance accessing or changing your Personal Information or if you would like to have your Personal Information deleted from
our servers. Please be aware that if you delete your Personal Information, you may not be able to continue to use our Service. Please note that if you request that we delete your Personal Information, we may in our sole discretion
retain certain information, including your Personal Information, to satisfy our legal, audit and/or dispute resolution requirements. We may also retain your Non-Personal Information indefinitely.
7. Cookies and Automatic Information Gathering Technologies
Non-Personal Information (including aggregate, technical or demographic information) can also be collected through the standard operation of our internet servers and logs as well as other automatic data collection tools such as “cookies”
and other similar technologies. A “cookie” is a small text file that is recorded either temporarily or persistently on your hard drive and that a website can use in order to recognize visitors who revisit a website so as to facilitate
their ongoing access to and use of the website. Information we may collect through cookies and other similar technologies includes your browser type, language preference, operating system, referring website (if applicable), the name
and type of device, the operating system of your device, your geographic location, the date and time of each user visit or request, the Social Sites or other discussion forums you visit, and the Captiv8 service endpoints that you accessed
or visited during your use of the Service. We may gather the information we collect from each user and perform statistical analysis of the aggregated information, including analysis about the behavior of visitors to our website on
certain features such as the customized delivery of certain information.
8. International Users
By visiting our website and by providing us with your Personal Information or data, you acknowledge and agree that, due to the international dimension of the Service, we may use the Personal Information or data collected in the course
Personal Information and data may be stored on servers located in the United States. By providing us with your Personal Information or data, you consent to the transfer of your Personal Information and other data to Captiv8’s servers,
which may be located anywhere in the world.
We do not knowingly collect Personal Information from children less than 13 years of age. Nor do we authorize children less than 13 years of age to use the Service. If we learn that we have inadvertently collected Personal Information
from a child under the age of 13, upon receipt of notice from the child or the child’s parent or guardian, we will use reasonable efforts to delete that child’s Personal Information from our systems.
10. Information Security
We utilize a number of information security measures to safeguard your Personal Information. Unfortunately, however, no data transmission over the Internet and no method of data storage can be guaranteed to be secure. Therefore, while
we strive to use commercially acceptable means to protect your Personal Information, we do not guarantee its security.
11. Your California Privacy Rights
A California resident who has provided personal information to a business with whom she or he has established a business relationship for personal, family, or household purposes (“California Customer”) is entitled to request information
about whether the business has disclosed her or his Personal Information to any third parties for the third parties’ direct marketing purposes. In general, if the business has made such a disclosure of Personal Information, upon receipt
of a request by a California Customer, the business is required to provide a list of all third parties to whom Personal Information was disclosed in the preceding calendar year, as well as a list of the categories of Personal Information
that were disclosed.
for their direct marketing purposes unless the customer first affirmatively agrees to the disclosure, as long as the business maintains and discloses this policy. Rather, the business may comply with the law by notifying the customer
of his or her right to prevent disclosure of Personal Information to third parties for direct marketing purposes and providing a cost free means to exercise that right.
Currently, we do not intend to share your Personal Information with third parties for their own direct marketing purposes.
Please note that whenever you choose to share your Personal Information with a third party or to allow your Personal Information to be shared with a third party to communicate with you, your information will be subject to the third party’s
California Customers may request further information about our compliance with California’s privacy law by e-mailing privacy@Captiv8.io or contacting us as stated below. Please note that we are only required to respond to one request per
customer per year, and we are not required to respond to requests made by means other than through this e-mail address.
12. Changes to this Policy
13. Contact Us
217 S B Street Suite 1
San Mateo, CA 94401